Booking, payment & cancellation terms
Booking and Payment Terms
1. Booking
The service is confirmed once the quotation has been accepted and a deposit of 50% of the total amount has been paid.
Services are ideally booked 2 to 4 weeks in advance, depending on the nature of the request and availability. Requests made at shorter notice may be considered depending on the time available and the preparation required.
2. Payment
A 50% deposit is payable upon confirmation of the booking.
The remaining balance must be paid no later than 5 days before the date of the service.
Payment is made by bank transfer.
3. Invoicing
An invoice corresponding to the service will be provided to the client in accordance with the arrangements agreed upon at the time of booking.
Cancellation, Postponement & Refunds
4. Cancellation by the Client
In the event of cancellation:
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More than 7 days before the service: the deposit will be refunded in full.
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Between 7 days and 48 hours before the service: the 50% deposit will be retained.
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Less than 48 hours before the service or on the day itself: the full amount of the service remains due.
In exceptional circumstances, such as medical reasons or force majeure, the situation may be considered on a case-by-case basis.
5. Changes to the Number of Guests
Any change to the number of guests after the quotation has been accepted must be communicated as soon as possible.
Depending on when the change is made, it may result in a revision of the service price and of the terms set out in the quotation.
6. Cancellation by the Chef
If I am unable to provide the service due to illness, accident or another major impediment, the service may be postponed to a mutually agreed date.
If postponement is not desired or possible, the deposit paid will be refunded in full.
7. Refund Terms
Where a refund is due, it will be made by bank transfer within a reasonable period following confirmation of the cancellation.

Gaëlle Battistuta
- Private Chef -
📍Dordogne | Périgord